Saturday, July 10, 2010

Does English language ability influence brand choices and shopping behavior?

Not as much as I thought. There are slight differences between students who say they can't speak English at all or only a little, and the ones who state that they can speak highly advanced or native level English.

Among women with a high English skill level, some brands are rated slightly higher (Prada, Bottega, Coach and Ralph Lauren). The last two were expected outcomes, as they are American brands. Lower rated brands are ChloƩ and Burberry, Miu Miu and Samantha Thavasa. But the differences are only slight ones (with Burberry being the exception. It is rated much higher among non-speakers). English speakers clearly prefer Omotesando over Shinjuku and do not like Ginza.

The results do show, though, among other categories. If we ask students for who is influencing their shopping behavior and opinion formation, women with high English skills rate the following categories significantly lower: friends, students, people on the street and magazines. Non-no is read less, the self-confident ViVi is read more frequently.

Judging their own personality, as could be expected, English speaking girls rate their own cosmopolitanism, creativity and individualism much higher. They tend to dislike Ebi-Chan and do not think so much that a handbag defines your status. Seken and stability have lower priority to them. They believe much more in upward mobility, will not change their own style so much when becoming a working woman, and do not feel the urge to purchase much more clothes when enetering the workforce. But, foreign brands are more important to them.

Let us summarize. Women with higher English skill level are, as expected, more sophisticated, rejecting the social constraints and, in part, the dependency on social rituals and role models as given to them by mote-kei magazines. They are less influenced by what others think of them. BUT, this does not mean that they shop less, or that their brand choices are so much different. They have been subject to different influences, but the real difference is among how they perceive themselves and why they shop. Learn English and shop with self-confidence and for yourself. English skills are not an exit strategy out of the consumer mania, they just change your attitude.

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